Feture Friday: Health Scoring. Well you will be able to understand now what drives them, you will be able to detect churning signals, cluster them in...

Prospect customers have an abundance of choices when looking for a solution, which makes it harder for your brand to stand out

We are super happy to announce that Miguel Lopes joined Journy.io as a Full Stack Developer.

In a digital world where customer-centricity, personalization, and customer experience separate the winners from the losers, it’s no coincidence that...

Users only adopt a product if it helps them achieve a goal of theirs—whether it’s ordering food or launching a business.

If a company has a high user adoption rate, it’s an indication that far more individuals are adopting the product than are abandoning it. That usually...

Customer retention can hold more weight than acquisition. It’s the leading indicator of your business’ health and key metric to determine its ultimate...

When customers are satisfied, their most important needs are met and their expectations are potentially exceeded.

With today some 56,700 plugins available, Wordpress is the absolute winner when it comes to public websites. In fact, with the total amount of active...

Successful companies understand their business is all about their customers. And the better they understand their customers, the better their business...

A customer data platform is software that collects customer data and events from different sources, unifies the data, create new contextual data from...